Outlook 2010 Synchronizing Error (Please Help)

[KenManuntag]

Hi Guys,

I know this page was made for MS Excel issues, but please help me solve my problem regarding MS Outlook 2010,
because I'm trying to synchronize my Hotmail account but I've always encounter this error.



10:22:51 Synchronizer Version 14.0.6123
10:22:51 Synchronizing Mailbox 'heavy-duty-work@hotmail.com'
10:22:51 Synchronizing local changes in folder 'Inbox'
10:22:51 Error synchronizing folder
10:22:51 [80041004-0-0-430]
10:22:51 Error with Send/Receive.
10:22:51 There was an error synchronizing your folder hierarchy. Error : 80041004.
10:22:51 Synchronizing server changes in folder 'Calendar'
10:22:51 Synchronizing server changes in folder 'Contacts'
10:22:51

*******************
10:22:51

*Request*
10:22:51 10:22:51:0651


10:22:51 POST
10:22:51 http://
10:22:51 contacts.msn.com
10:22:51 /ABService/ABService.asmx
10:22:51


10:22:51 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2016-10-24T04:56:37.11-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
10:22:51

*Response*
10:22:51 10:22:51:0902


10:22:51 HTTP/1.1 500 Internal Server Error

Cache-Control: private

Content-Length: 411

Content-Type: text/xml; charset=utf-8

Content-Encoding: gzip

X-MSNSERVER: BLUCDP1031209

X-Content-Type-Options: nosniff

X-AspNet-Version: 4.0.30319

Date: Tue, 25 Oct 2016 07:22:49 GMT




10:22:51


10:22:51 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="XML Schema"><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>Need to do full sync. Can't sync deltas Full sync required. Details: Delta syncs disabled.</faultstring><faultactor>http://www.msn.com/webservices/AddressBook/ABFindAll</faultactor><detail><errorcode xmlns="http://www.msn.co
10:22:51

*******************
10:22:53 435 item(s) updated in offline folder
10:22:53 Synchronizing server changes in folder 'Drafts'
10:22:53 Synchronizing local changes in folder 'Inbox'
10:22:53 Error synchronizing folder
10:22:53 [80041004-0-0-430]
10:22:53 Synchronizing server changes in folder 'Sent Items'
10:22:53 Synchronizing server changes in folder 'Deleted Items'
10:22:53 Synchronizing server changes in folder 'Junk E-mail'
10:22:53 Done
10:22:53 There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web.
10:22:53 Error: 3219. Server. An error occured in looking up the user's information in mserv.
10:22:53

*******************
10:22:53

*Request*
10:22:53 10:22:53:0660


10:22:53 POST
10:22:53 http://
10:22:53 mail.services.live.com
10:22:53 /DeltaSync_v2.0.0/Settings.aspx
10:22:53


10:22:53 <?xml version="1.0" encoding="utf-8"?><Settings xmlns="HMSETTINGS:"><ServiceSettings><SafetySchemaVersion>1</SafetySchemaVersion><SafetyLevelRules><GetVersion/></SafetyLevelRules><SafetyActions><GetVersion/></SafetyActions><Properties><Get/></Properties></ServiceSettings><AccountSettings><Get><Options/><Properties/></Get></AccountSettings></Settings>
10:22:53

*Response*
10:22:53 10:22:53:0909


10:22:53 HTTP/1.1 200 OK

Cache-Control: no-cache

Pragma: no-cache

Content-Type: text/xml

Content-Encoding: gzip

Expires: -1

Vary: Accept-Encoding

X-TransactionID: ea4f6e5a-8ba3-4355-b7ee-bc357b2fdac7;BAY175-DS15;17.4.486.1014;2016-10-25 07:22:51 UTC;7 ms

X-AspNet-Version: 4.0.30319

X-Powered-By: ASP.NET

Date: Tue, 25 Oct 2016 07:22:51 GMT

Content-Length: 292




10:22:53


10:22:53 <?xml version="1.0"?>

<Settings xmlns:D="HMSYNC:" xmlns="HMSETTINGS:">

<Status>3219</Status>

<Fault>

<Faultcode>Server</Faultcode>

<Faultstring>An error occured in looking up the user's information in mserv</Faultstring>

</Fault>

</Settings>
10:22:53

*******************

 

[Marbles]

Try adding your account again. Outlook seems to have changed the way it works with Hotmail. Let Outlook do the settings. If the new one works, delete the old one.