average formula without getting div/0 error...????

Escher · Apr 9th, 2002, 12:07 PM

i have a column of numbers aht (average handle time) in seconds, and it is listed per
days of the week... for each of my agents, is there a formula to tkae the average and leave out the zero, if someone is absent..

412
300
356
435
0

=#div/0!.. i want to be able to use one formula and get the average no matter if a zero is present or not.. is it possible..??

Russell Hauf · Apr 9th, 2002, 12:10 PM

Can you provide a bit more detail, including the formula you use to calculate your average? If there are other numbers you use in your formula, please include them also.

Thank you.

Ricky Morris · Apr 9th, 2002, 12:12 PM

Try this:

=SUM(range)/COUNTIF(range,">0")

Aladin Akyurek · Apr 9th, 2002, 12:14 PM

Quote:

On 2002-04-09 11:07, Escher wrote:
i have a column of numbers aht (average handle time) in seconds, and it is listed per
days of the week... for each of my agents, is there a formula to tkae the average and leave out the zero, if someone is absent..

412
300
356
435
0

=#div/0!.. i want to be able to use one formula and get the average no matter if a zero is present or not.. is it possible..??

=SUM(A1:A5)/MAX(1,COUNT(A1:A5)-COUNTIF(A1:A5,0))

Aladin

A personal note: I take it IML will notice this.

Escher · Apr 9th, 2002, 12:26 PM

=SUM(H72,H149,H222,H294,H330)/MAX(1,COUNT(H72,H149,H222,H294,H330)-COUNTIF(H72,H149,H222,H294,H330,0))

is this right?????

Mark W. · Apr 9th, 2002, 12:28 PM

{=AVERAGE(IF(range,range))}

where "range" is a cell range

Note: This is an array formula which must be entered using the Control+Shift+Enter key combination. The outermost braces, { }, are not entered by you -- they're supplied by Excel in recognition of a properly entered array formula.

Escher · Apr 9th, 2002, 12:39 PM

ok i am confused now...

i am not to familiar with big formulas as you can tell...

Escher · Apr 9th, 2002, 01:03 PM

S.O.S?

help??

= )

Mark W. · Apr 9th, 2002, 01:08 PM

What's this...

H72,H149,H222,H294,H330

Aren't your numbers contiguous?

Escher · Apr 9th, 2002, 01:13 PM

nope... those are my cells, that i want to get the average of... but one has a value of 0 (zero) so the average is wrong...

values 412,300,356,435 and 0....

i would like to find one formula that i would like to use on 30 different agents...
with out going back and editing each forumla!

[ This Message was edited by: Escher on 2002-04-09 12:16 ]

Apr 9th, 2002, 12:12 PM	#3
Ricky Morris Board Regular Join Date: Mar 2002 Posts: 363	Try this: =SUM(range)/COUNTIF(range,">0") __________________ It's never too late to learn something new. Ricky

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Apr 9th, 2002, 12:07 PM	#1
Escher New Member Join Date: Apr 2002 Location: dallas tx Posts: 13	i have a column of numbers aht (average handle time) in seconds, and it is listed per days of the week... for each of my agents, is there a formula to tkae the average and leave out the zero, if someone is absent.. 412 300 356 435 0 =#div/0!.. i want to be able to use one formula and get the average no matter if a zero is present or not.. is it possible..??

Apr 9th, 2002, 12:10 PM	#2
Russell Hauf MrExcel MVP Join Date: Feb 2002 Location: Portland, OR USA Posts: 1,374	Can you provide a bit more detail, including the formula you use to calculate your average? If there are other numbers you use in your formula, please include them also. Thank you.

Apr 9th, 2002, 12:26 PM	#5
Escher New Member Join Date: Apr 2002 Location: dallas tx Posts: 13	=SUM(H72,H149,H222,H294,H330)/MAX(1,COUNT(H72,H149,H222,H294,H330)-COUNTIF(H72,H149,H222,H294,H330,0)) is this right?????

Apr 9th, 2002, 12:28 PM	#6
Mark W. MrExcel MVP Join Date: Feb 2002 Location: Austin, Texas USA Posts: 11,654	{=AVERAGE(IF(range,range))} where "range" is a cell range Note: This is an array formula which must be entered using the Control+Shift+Enter key combination. The outermost braces, { }, are not entered by you -- they're supplied by Excel in recognition of a properly entered array formula.

Apr 9th, 2002, 12:39 PM	#7
Escher New Member Join Date: Apr 2002 Location: dallas tx Posts: 13	ok i am confused now... i am not to familiar with big formulas as you can tell...

Apr 9th, 2002, 01:03 PM	#8
Escher New Member Join Date: Apr 2002 Location: dallas tx Posts: 13	S.O.S? help?? = )

Apr 9th, 2002, 01:08 PM	#9
Mark W. MrExcel MVP Join Date: Feb 2002 Location: Austin, Texas USA Posts: 11,654	What's this... H72,H149,H222,H294,H330 Aren't your numbers contiguous?

Apr 9th, 2002, 01:13 PM	#10
Escher New Member Join Date: Apr 2002 Location: dallas tx Posts: 13	nope... those are my cells, that i want to get the average of... but one has a value of 0 (zero) so the average is wrong... values 412,300,356,435 and 0.... i would like to find one formula that i would like to use on 30 different agents... with out going back and editing each forumla! [ This Message was edited by: Escher on 2002-04-09 12:16 ]