Print Orientation won't change

b_bop · Apr 9th, 2002, 03:07 PM

A co-worker is having a problem having her spreadsheet stay in landscape. In Print Preview, she selects Setup, changes the orientation to landscape, and then selects Print Preview and it stays portrait. If then go back into Setup, we've had go back to portrait, but also still have landscape selected. It doesn't seem to make a difference if we do setup from the file menu.

Is there a setting somewhere that may be set wrong? Is this a printer problem or a problem with the printer setup? There are others sharing the same printer, and they are not having this problem.

Any suggestions are welcome.

Thanks for any help.

Asala42 · Apr 9th, 2002, 03:23 PM

Odd

Does this problem occur in all of their excel files or just this one?

If multiple>

Have they checked the printer properties directly? Have them go to startsettingsprinters and then right-clickproperties on the printer and see if the printer itself has a landscape setting (Long-shot but worth a look).

Might want to try blowing away and reinstalling the printer again - verify the correct driver.

If just that file>
Are they fitting the file to one page? Take a glance to quickly verify they are not trying to enlarge the file in one dimension only.

If your refering to an apparent corruption in the file, you might want to try copying the sheets to a fresh one to see if it behaves the same way.

Good luck - hope this helps somewhat
Adam

b_bop · Apr 9th, 2002, 03:44 PM

It appears to be happening on all files. We have checked the printer properties, and everything appears to be set right. We will verify that we have the right print driver.

Thanks for the suggestions.

Jack in the UK · Apr 9th, 2002, 04:09 PM

HI

Can i ask did it used to work, say yesterdayu. few days back???

b_bop · Apr 9th, 2002, 04:43 PM

Yes, it used to work. It's not my problem, but from my understanding it even did work occasionally. I will have to get more details from the victim as to when the problem started, and if it is a permanent occurance on every file.

The printer we use is a network printer, and they did do some server maintenance over the weekend. However, my understanding is that this problem was occuring before that.

supertedley · Mar 2nd, 2010, 12:03 PM

I have just had the same problem with an excel spreadsheet. To solve I changed the printer to another one on our network - you don't have to print out - then closed the print menu. Then opened up the Print menu option again and selected the original printer. This worked i.e. it re-set the driver.

We use Ricoh photocopiers.

Apr 9th, 2002, 04:09 PM	#4
Jack in the UK Board Regular Join Date: Feb 2002 Posts: 3,065	HI Can i ask did it used to work, say yesterdayu. few days back??? __________________ Free Excel based Web Toolbar available here. Jack in the UK J & R Excel Solutions "making Excel work for you"

Mar 2nd, 2010, 12:03 PM	#6
supertedley New Member Join Date: Jan 2008 Posts: 3	Re: Print Orientation won't change I have just had the same problem with an excel spreadsheet. To solve I changed the printer to another one on our network - you don't have to print out - then closed the print menu. Then opened up the Print menu option again and selected the original printer. This worked i.e. it re-set the driver. We use Ricoh photocopiers.

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Apr 9th, 2002, 03:07 PM	#1
b_bop New Member Join Date: Apr 2002 Posts: 7	A co-worker is having a problem having her spreadsheet stay in landscape. In Print Preview, she selects Setup, changes the orientation to landscape, and then selects Print Preview and it stays portrait. If then go back into Setup, we've had go back to portrait, but also still have landscape selected. It doesn't seem to make a difference if we do setup from the file menu. Is there a setting somewhere that may be set wrong? Is this a printer problem or a problem with the printer setup? There are others sharing the same printer, and they are not having this problem. Any suggestions are welcome. Thanks for any help.

Apr 9th, 2002, 03:23 PM	#2
Asala42 Board Regular Join Date: Feb 2002 Location: Southfield,MI USA Posts: 1,030	Odd Does this problem occur in all of their excel files or just this one? If multiple> Have they checked the printer properties directly? Have them go to startsettingsprinters and then right-clickproperties on the printer and see if the printer itself has a landscape setting (Long-shot but worth a look). Might want to try blowing away and reinstalling the printer again - verify the correct driver. If just that file> Are they fitting the file to one page? Take a glance to quickly verify they are not trying to enlarge the file in one dimension only. If your refering to an apparent corruption in the file, you might want to try copying the sheets to a fresh one to see if it behaves the same way. Good luck - hope this helps somewhat Adam

Apr 9th, 2002, 03:44 PM	#3
b_bop New Member Join Date: Apr 2002 Posts: 7	It appears to be happening on all files. We have checked the printer properties, and everything appears to be set right. We will verify that we have the right print driver. Thanks for the suggestions.

Apr 9th, 2002, 04:43 PM	#5
b_bop New Member Join Date: Apr 2002 Posts: 7	Yes, it used to work. It's not my problem, but from my understanding it even did work occasionally. I will have to get more details from the victim as to when the problem started, and if it is a permanent occurance on every file. The printer we use is a network printer, and they did do some server maintenance over the weekend. However, my understanding is that this problem was occuring before that.