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receiving error message when I exit Excel 2000

Posted by Kevin on September 14, 2001 1:20 PM

Upon exiting excel (for Windows 2000), I get the following error message:

"EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

It only gives me this message when I go to exit the program, either by file-exit or by clicking the exit box in the right-hand corner. Also, it doesn't give me the message every time I exit. It seems to generate the error message on exit when I have been the program working for a long time, and when I only have it open for a little while and then exit, it doesn't give me the error message.

Does anyone have any ideas as to what is causing this???


Posted by Robb on September 14, 2001 7:00 PM


Have you looked at the error log to see if it gives any clues?

I have found that similar messages appear sometimes at work, where I
am running on a server with Dr Watson in the background. It doesn't happen every time -
usually just when it's important it doesn't (but that's Murphy's Law, I suppose).


Posted by Kevin on September 17, 2001 7:30 AM

Where can I locate this error log file? I cannot find it...


Posted by Robb on September 18, 2001 4:40 AM


Depends which program is generating the log. Log files usually
have a .log extension, so the best way to locate it is to use
Explorer to find all the log files. Then it is a matter of elimination.

To do this:
-Open Explorer
-On Main Menu, go to Tools/Find/Files or Folders
-Page tab Name and Location should be on top
-In "Named" type *.log (this will search for all log files)
-In "Look In" select "My Computer" or similar
-Ensure "Include SubFolders" is checked
-Click on "Find Now"

All log files will list. Forget any that have not changed in a while and
just open each of the others (if necessary, NotePad should work)

Check each one for your error message - should at least indicate
which program is causing the crash.

Any help?