Average time from date requested to date resolved

PRODBMO

New Member
Joined
Sep 3, 2014
Messages
3
example:
DATE:REQUESTED BY: DATE RESOLVEDAVERAGE WAIT :eek:AVERAGE TIME REQUEST
7/11/20148/20/2014? #NAME?

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Excel Facts

How to total the visible cells?
From the first blank cell below a filtered data set, press Alt+=. Instead of SUM, you will get SUBTOTAL(9,)
.
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Suppose your "requested" date is in cell A2 and your "resolved" is in cell C2 (as in your example). Then the days elapsed between the two dates will simply be =C2-A2.

Fill that formula down the the last row of data and then use an AVERAGE function to return the average.
 
Upvote 0
Thank you. Also, suppose I want to deduct the weekends. example: Saturday and Sunday?
.

Suppose your "requested" date is in cell A2 and your "resolved" is in cell C2 (as in your example). Then the days elapsed between the two dates will simply be =C2-A2.

Fill that formula down the the last row of data and then use an AVERAGE function to return the average.
 
Upvote 0

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