Average Turn Around Time

callsidd

Board Regular
Joined
Jul 2, 2005
Messages
122
Hi All,

I need to have a formula to calculate turn around time along with average turn around time of all requests received and processed.

have gone through various methods on internet but unable to understand.

please help

Regards,
 

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Given a start time and an end time the turn around time is simply

(end time - start time)

Going on from that, given a list of turn around times
the average turn around time would be

(sum of turn around times) / requests processed


Perhaps you need to be more specific, maybe include some examples with expected results?
 
Upvote 0
Thanks for your response.

We have a standard time of processing any request withing 5 working days. Some get process within time and some afterwards.

I have gone through various methods to calculate average time i.e. Arithmetic mean, mode, medium etc.

Just wish to confirm which method is good to calculate average turn around time to get true results.

regards,

Given a start time and an end time the turn around time is simply

(end time - start time)

Going on from that, given a list of turn around times
the average turn around time would be

(sum of turn around times) / requests processed


Perhaps you need to be more specific, maybe include some examples with expected results?
 
Upvote 0

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