# Calculate turnaround time based on multiple criteria

#### darejack2001

##### New Member
Hi Everyone,

I need to calculate cumulative time taken by a specific 'Role' to take specific / multiple 'Actions'.

Refer below grid, I need help to evaluate cumulative turn around time (Number of Days & Hours & Minutes) for 'Approver' / 'Reviewer' - in below example we can see in case of Approver & Requestor there are multiple 'ACTION' involved for which the record was pending under their bucket for respective action.

Please Note: There may or may not be multiple actions for a specific role hence I understand some IF logic will have to be built to evaluate TAT, please advise.

Requestor TAT: Time from when the request was 'RETURNED' by 'Approver' till the request was 'RESUBMITTED' by 'Requestor', i.e. B5-B6.
Approver TAT: Time from when the request was 'SUBMITTED' by 'Requestor' till the request was 'RETURNED' by 'Approver' + Time from when the request was 'RESUBMITTED' by 'Requestor' till the request was 'APPROVED' by 'Approver', i.e. (B6-B7)+(B4-B5).

 B C D E 1​ DATE AND TIME ACTION ACTOR ROLE COMMENTS 2​ 26/09/2019 17:12 APPROVED Department Head ok 3​ 26/09/2019 17:10 APPROVED Depo Admin ok 4​ 26/09/2019 17:07 APPROVED Approver ok 5​ 01/09/2019 15:05 RESUBMITTED Requestor Have updated details, please approve 6​ 30/08/2019 12:12 RETURNED Approver Incorrect data, please rectify 7​ 29/08/2019 18:23 SUBMITTED Requestor Request Submitted

### Excel Facts

How to calculate loan payments in Excel?
Use the PMT function: =PMT(5%/12,60,-25000) is for a \$25,000 loan, 5% annual interest, 60 month loan.

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