I'm working NPS (Net Promoter Score) reporting for my company. The Pivot table looks like this:
<colgroup><col><col><col span="3"><col span="6"><col></colgroup><tbody>
</tbody>
I need to calculate four fields within the pivot table itself.
1. Detractors: sum of 1-6 scores from column labels, divided by row grand total
2. Neutrals: sum of 7-8 scores from column lables, divided by row grand total
3. Promoters: sum of 9-10 scores from column lables, divided by row grand total
4. NPS: Promoters - Detractors.
I can obviously do this outside the pivot table, but the calculations get messed up if the pivot table changes. So I am looking for a way to do this with calculated fields. An example Excel file can be found here: https://www.dropbox.com/s/xew1i5ltrh3ui8j/NPS.xlsx?dl=0
Any advice?
Sum of WEIGHT | Column Labels | ||||||||||
Row Labels | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Grand Total |
oktober 14 | 1 | 0 | 1 | 10 | 1 | 7 | 5 | 2 | 11 | 38 | |
november 14 | 0 | 1 | 10 | 4 | 3 | 4 | 1 | 9 | 33 | ||
desember 14 | 1 | 1 | 1 | 4 | 0 | 7 | 14 | ||||
januar 15 | 1 | 4 | 2 | 4 | 15 | 3 | 8 | 38 | |||
februar 15 | 1 | 0 | 0 | 0 | 7 | 1 | 2 | 14 | 4 | 7 | 39 |
mars 15 | 1 | 0 | 10 | 3 | 3 | 7 | 1 | 7 | 33 | ||
april 15 | 0 | 0 | 1 | 1 | 5 | 1 | 2 | 5 | 2 | 9 | 26 |
mai 15 | 0 | 0 | 15 | 3 | 4 | 4 | 2 | 6 | 34 | ||
Grand Total | 4 | 2 | 2 | 4 | 61 | 16 | 25 | 59 | 15 | 66 | 255 |
<colgroup><col><col><col span="3"><col span="6"><col></colgroup><tbody>
</tbody>
I need to calculate four fields within the pivot table itself.
1. Detractors: sum of 1-6 scores from column labels, divided by row grand total
2. Neutrals: sum of 7-8 scores from column lables, divided by row grand total
3. Promoters: sum of 9-10 scores from column lables, divided by row grand total
4. NPS: Promoters - Detractors.
I can obviously do this outside the pivot table, but the calculations get messed up if the pivot table changes. So I am looking for a way to do this with calculated fields. An example Excel file can be found here: https://www.dropbox.com/s/xew1i5ltrh3ui8j/NPS.xlsx?dl=0
Any advice?