Calculation of working hours between two dates & times

AShahid

New Member
Joined
Sep 21, 2018
Messages
1
I want to calculate the response time during working hours between two dates & times.

Scenario 1: A request comes in at 10:00 on 19/9/2018 and I respond at 11:00 on same day i.e. 19/9/2018
Scenario 2: A request comes in at 11:30 on 19/9/2018 and I respond at 10:30 next day i.e. 20/9/2018
Scenario 3: A request comes in at 22:00 on 19/9/2018 and I respond at 10:30 next day i.e. 20/9/2018

Working Hours are:
Start Time: 9:00
End Time: 17:30
Working Days are Monday to Friday (both inclusive)

I have a database with separate columns for dates and different columns for times.
I just want to calculate the elapse time between request arrival to request responded. (only hours & minutes to be calculated which fall during the working days and working hours)
 

Excel Facts

Why does 9 mean SUM in SUBTOTAL?
It is because Sum is the 9th alphabetically in Average, Count, CountA, Max, Min, Product, StDev.S, StDev.P, Sum, VAR.S, VAR.P.

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