Cannot edit an excel file

[grandpa06]

I have searched high and low for a solution for this problem.
A user has a spreadsheet that is generated from a link to a server that our domain does not host. When that is received by the user, she cannot edit the file.
I have attempted to use all the tricks that I know to edit the file under options and trust center.
All the warnings, are trust center warnings. I cannot determine why this spreadsheet give so many warnings. It is a fairly simple spreadsheet with simple formulas.

I have been searching on line with google and at MS for a few months and still have not had any luck with this document. This document is generated once a month. We get the same error monthly.

Any ideas, thank you.
Don

 

[FDibbins]

Is the file password protected?
Did you have to open it as Read Only?

 

[grandpa06]

No generated by an application. Only, choice is to enable editing, but that will not work.
Thanks Don

 

[FDibbins]

Could the application be applying protection?

 

[grandpa06]

Yes, the application that builds the spreadsheet is applying the protection. I have asked the user that gets the spreadsheet to call the company, but she has not or will not do that. So as IT I have to attempt to bypass the protection. So I have spent any spare time trying to determine the protection on a program that I do not use or have access to use or run.
Job security, maybe.
Again, thanks Don

 

[FDibbins]

I believe it is against this forum's rules to assist with breaching security

 

[Macropod]

grandpa06: Please read our policy on the breaking of security in rule #6: http://www.mrexcel.com/forum/board-announcements/99490-forum-rules.html

Thread closed.