Cannot make data show up properly in pivot table, please help

andycondor

New Member
Joined
Mar 23, 2013
Messages
25
Hello,

I've got table with one for the rows calculating hrs that ticket is open.

Column1 - Open Ticket Time
Column2 - my formula = (now()-OpenTicketTime)*24

This gives me # in hours, data looks like this: 15, 24, 30 etc.

Everything is good so far.

In pivot table, I want to count tickets with values less than 24, more than 48 etc.

In pivot table row labels I have Regions, and Ticket# fields, and in Values I've got OpenTicketTime (product), and OpenTicketTime (count). It appears to count correctly, but when Regions, OpenTicketTimet(product) shows wild values (in millions). I cannot figure out why.

Any help is greatly appreciated.
 

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