andycondor
New Member
- Joined
- Mar 23, 2013
- Messages
- 25
Hello,
I've got table with one for the rows calculating hrs that ticket is open.
Column1 - Open Ticket Time
Column2 - my formula = (now()-OpenTicketTime)*24
This gives me # in hours, data looks like this: 15, 24, 30 etc.
Everything is good so far.
In pivot table, I want to count tickets with values less than 24, more than 48 etc.
In pivot table row labels I have Regions, and Ticket# fields, and in Values I've got OpenTicketTime (product), and OpenTicketTime (count). It appears to count correctly, but when Regions, OpenTicketTimet(product) shows wild values (in millions). I cannot figure out why.
Any help is greatly appreciated.
I've got table with one for the rows calculating hrs that ticket is open.
Column1 - Open Ticket Time
Column2 - my formula = (now()-OpenTicketTime)*24
This gives me # in hours, data looks like this: 15, 24, 30 etc.
Everything is good so far.
In pivot table, I want to count tickets with values less than 24, more than 48 etc.
In pivot table row labels I have Regions, and Ticket# fields, and in Values I've got OpenTicketTime (product), and OpenTicketTime (count). It appears to count correctly, but when Regions, OpenTicketTimet(product) shows wild values (in millions). I cannot figure out why.
Any help is greatly appreciated.
