Hello.
I am building a spreadsheet that will contain at least one tab with Raw Data. The data here tells me when a case was opened/closed and who the case owner (user id) was. On another tab I want to run a daily/weekly/monthly report on these data, based on the user id. The date field is given in dd/mm/yyyy hh:mm (which will screw any pivot table with too many date fields).
On the other tab I will have all user id's listed in A1, A2.., and dates in B1, C1.. Here I need to count how many cases was closed by an agent on a given date.
Any suggestions how to do it?
Thanks!!
I am building a spreadsheet that will contain at least one tab with Raw Data. The data here tells me when a case was opened/closed and who the case owner (user id) was. On another tab I want to run a daily/weekly/monthly report on these data, based on the user id. The date field is given in dd/mm/yyyy hh:mm (which will screw any pivot table with too many date fields).
On the other tab I will have all user id's listed in A1, A2.., and dates in B1, C1.. Here I need to count how many cases was closed by an agent on a given date.
Any suggestions how to do it?
Thanks!!