Excel 365 slow to open sharepoint files

jmacleary

Well-known Member
Joined
Oct 5, 2015
Messages
1,054
Office Version
  1. 365
  2. 2007
Platform
  1. Windows
We are investigating office 365 prior to moving to it from office 2007 (yes, I know). We have hit a major stumbling block.

If we open a sharepoint or onedrive based file from a computer on our standard office domain, we get delays of up to 50 seconds before anything opens. If we open the same file from a machine on a different domain, there is no delay.

We have disabled any running tasks that might be interfering e.g. Sophos.

Does anyone have any idea that may help?
 

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