Excel No help

[ziad alsayed]

dear all

in excel and in all the office i cant get the help, i press F1 or the question mark i will get a winsdow saying configuration in progress than it will ask me to restart the computer, even after the restart i will be able to get the help.

please advise on how to sort out this problem

 

[twisterfun]

I don't know what I am doing but I need help??? I have to make a spreadsheet subtotal the quantity and amount section add formula to make the sheet take the Qty x Price to equal the Amount Column but all I have is Column titles no numbers how do I do this?

 

[jeffreybrown]

Hello twisterfun & Welcome to the Board,

Please start you own thread and look at my signature block and use the HTML maker to post a screen shot of what you have and what you want.

 

[twisterfun]

Thank You for responding but I am sorry this is totally over my head I have no idea how to do what you asked me to do can I just give you the information I have and maybe you can help me that way?

I need to Label the document title Delivered Products Jeremy Niedert.xls then double space the entries and make the sheet subtotal the quantity and Amount section Add formula to make the sheet take the Qty x Price to equal the Amount Column then I need to add grid lines to the sheet and add a black box around the document

Column titles:
Date Posted
Billing Code
Description
Quantity
Price Each
Amount
Route Driver Name

Any help you could give me would be great Thank You!

 

[jeffreybrown]

Sorry, in this thread I no.

You have in affect hijacked ziad's thread and most people will not answer another thread when there is a post count of more than 3 or 4.

Please read the forum rules and start your own thread.

http://www.mrexcel.com/forum/faq.php?faq=vb3_reading_posting#faq_vb3_posting

 

[ziad alsayed]

dear jeffreybrown

in such sitution, what can i do? should i post a new thread ?

please advise and thanks for your concern

 

[jeffreybrown]

Yes I would say post a new thread with a more accurate title.

It helps to have an accuarate title when somebody is trying to perform a search.

I can't duplicate your problem so not sure on a potential fix.

 

[repairman615]

Hello Ziad,

I found this article,
http://answers.microsoft.com/en-us/...lp-files/4ea80016-f8fe-4912-9518-892d79c2b28e
seems renaming the help file could work. Not sure just skimmed through.

-Jeff

 

[ziad alsayed]

dear repairman615

thanks for your help . renaming the file and repairs works,

1- Click Start->Computer->C-DRIVE(C-> program data.
2. Right click on Microsoft help and rename it to Microsoft help.old.
3. Click Start again and go to control Panel->programs->programs and features.
4. Click on Microsoft Office 2010 and click change.
5. Select repair.
6. Once the repair is complete reboot.
7. Then open any Microsoft Office application and check if the help feature works.

 

[repairman615]

Very glad to hear!!

-Jeff