excel worksheet not working on all computers

sforcebsn

New Member
Joined
Jun 16, 2021
Messages
2
Office Version
  1. 2019
Platform
  1. Windows
Just wondering if anyone has come across a similar issue...we have an excel macro worksheet we use in our business and have done for years. Sometimes if we edit it (macros never change) when we save and go back into it to use, it doesn't show our company logo on some computers and we get a debug error but it had worked in the past?? If we open previous versions of it on the same computer it's not working on, it does the same. All of our computers are operating windows 10. If i open excel in 'safe' mode it works ok. So far I have done the following - -checked for updates and installed for excel -turned off all add ins in excel - excel trust centre - enabled all macros I am just wondering if its possibly an update that is affecting this but after searching the net it's hard to find anyone with a similar problem. I know it will be an easy enough fix but from everything we have tried so far, nothing seems to be working.. Using Excel 2019. Any suggestions would be greatly appreciated!! Thanks in advance.
 

Excel Facts

Which came first: VisiCalc or Lotus 1-2-3?
Dan Bricklin and Bob Frankston debuted VisiCalc in 1979 as a Visible Calculator. Lotus 1-2-3 debuted in the early 1980's, from Mitch Kapor.

RayFrye

Board Regular
Joined
Jan 31, 2005
Messages
122
Office Version
  1. 365
  2. 2019
What is the debug error when the macro fails?
 

sforcebsn

New Member
Joined
Jun 16, 2021
Messages
2
Office Version
  1. 2019
Platform
  1. Windows
What is the debug error when the macro fails?
thanks, it's all fixed..turned out it was a corrupt user profile on that particular machine that was causing the issues
 
Solution

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