I have the task of finding a way to find cases amongst 1,000s of clients where:
a) the client has entered the system and been closed; and
b) reentered the system again within 28 days of the last closure.
Being a novice I used sumproduct which counts clients ebtween 2 nominated dates but I cant figure out how to identify only those who renetered within a given timeframe - say 28 days.
Can Excel achieve this?
(I can't figure out how to attach a file! Sorry)
a) the client has entered the system and been closed; and
b) reentered the system again within 28 days of the last closure.
Being a novice I used sumproduct which counts clients ebtween 2 nominated dates but I cant figure out how to identify only those who renetered within a given timeframe - say 28 days.
Can Excel achieve this?
(I can't figure out how to attach a file! Sorry)