Formula for turn around time calculation

Pradeep

New Member
Joined
Sep 4, 2007
Messages
7
Hi,

I have 2 columns which provide details on how much time was spent in completing a particular activity:

First column: start time (sample data - 10/28/2010 20:29)
Second column: End time (sample data - 11/1/2010 13:23)

I want a formula which will calculate the time taken to complete the activity based on the conditions below:

1] team works between 7:00 am to 5:00 pm and any requests which comes after 5:00 pm will be handled the next day, so in the above example since the above item came at 20:29 it would be handled the next day after 7:00 am and ideally the time taken to complete the activity would be 6 hrs 23 mins.

2] team works monday thru friday and any requests which comes on friday evening after 5 will be considered for monday morning.

This is a huge file and appreciate help in this regard.
 

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