in outlook I cannot open an excel attacment

[Joe C]

This is a little diferent.
When I get an email in outlook with an excel atachment, if I go top open it and I have excel open, the worksheet never appears. Anybody know if I need to turn something on in excel or windows.
Using excel 2002 and windows nt.

 

[plettieri]

Hi:
Does it open if you do not have Excel open?

plettieri

 

[Joe C]

Yes

 

[plettieri]

Hi:

Have you looked in to see all the spreadsheets that you may have open?

Check to see if this sheet may be hidden behind the one you may have open.

plettieri

 

[Joe C]

I go to window, and only the previously files are open. If I close all of them I am left with a gray empty excel. I do not think they are hidden.

 

[plettieri]

Hi:

Running out of suggestions....try this to see if you can open it...

http://www.mrexcel.com/board2/viewtopic.php?t=59483&highlight=excel+attachment

plettieri

 

[Joe C]

I can open the file that way, I am trying to figure out why I can't on a normal basis.

 

[plettieri]

Hi:

one last try ...

http://support.microsoft.com/default.aspx?scid=kb;en-us;290852



Try this....


1. Close the message.
2. Start Excel.
3. On the Tools menu, click Options.
4. Under the General tab, click to clear the ignore other applications option, and then click OK.
5. Quit Excel.
Now you can double-click the attachment to open it in Excel, and you can save it to your hard disk, and then double-click the file to open it.


hope this hepls

plettieri

 

[plettieri]

Hi:

Any success on last suggestion?

plettieri

 

[Joe C]

I am going to try this morning.