Hello Once agian,
Heres my question I have a workbook that keeps track of agent that are monitored for qa this information is added to a "spreadsheet" I might have 4 monitors on 1 person total monitor is 4 and total persons monitored may be 1 I need to 1- sort the data by agent name then count how many monitors i did for that person
Monitors Completed 4
Average Score
Total Agents Monitored 1
I need to be able to have this data input total agents monitored in to a row. to total for end of week ??
Hard to explain with out looking at it i know.
thanks in advance
Heres my question I have a workbook that keeps track of agent that are monitored for qa this information is added to a "spreadsheet" I might have 4 monitors on 1 person total monitor is 4 and total persons monitored may be 1 I need to 1- sort the data by agent name then count how many monitors i did for that person
Monitors Completed 4
Average Score
Total Agents Monitored 1
I need to be able to have this data input total agents monitored in to a row. to total for end of week ??
Hard to explain with out looking at it i know.
thanks in advance