PivotChart Filter not displaying

[luckbox8]

I sent an excel file to my coworkers with a pivotchart. The chart has filters but some of my coworkers when they open excel can not see the Filters. Is there a setting somewhere in Excel that I can share with them to check to see if this makes the pivot chart filters display so they can use them?

I am using excel 2016 (office 365) and I think they are using Excel 2007 or 2013.

 

[luckbox8]

trying to post a screenshot so you can see the Filter drop downs are not displaying on the pivotchart?