Ranking

Espinose93

New Member
Joined
Jan 26, 2006
Messages
46
b]This is what I have, a group of reps that have had surveys filled out for them on customer satisfaction and I want to show what rep is the best[/b]
NB Ranking.xls
ABCDE
15UnitNameAgentSat#ofSamplesRank
166DS100%11
174MF100%14
1812AY100%16
1912BB100%16
208RL95%19
214RM92%13
228CR92%13
234JV90%10
244LB90%20
Sheet1

 

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Why does 9 mean SUM in SUBTOTAL?
It is because Sum is the 9th alphabetically in Average, Count, CountA, Max, Min, Product, StDev.S, StDev.P, Sum, VAR.S, VAR.P.

Espinose93

New Member
Joined
Jan 26, 2006
Messages
46
What do you mean? Post who is the best? That is what I am looking for. I am looking to determine who is the best .
 

Espinose93

New Member
Joined
Jan 26, 2006
Messages
46
Why them? I am looking for a way to weight the number of responses to the % that they scored. So if one rep has 100% but we only received 5 reponses and another has 95% but they received 20. Who would be better? Agent 2?
 

Aladin Akyurek

MrExcel MVP
Joined
Feb 14, 2002
Messages
85,209
Why them? I am looking for a way to weight the number of responses to the % that they scored. So if one rep has 100% but we only received 5 reponses and another has 95% but they received 20. Who would be better? Agent 2?

It seems your domain knowledge doesn't help you much... Following up the weighted average route...
Book2
ABCDEFG
132
141.64
15UnitNameAgent Sat# of SamplesWavgTop Agent(s)
166DS100%111RL
174MF100%141.27LB
1812AY100%161.45 
1912BB100%161.45
208RL95%191.64
214RM92%131.09
228CR92%131.09
234JV90%100.82
244LB90%201.64
25
Sheet1


E16, copied down:

=ROUND((C16*D16)/11,2)

G13:

=COUNTIF(E16:E24,G14)

G14:

=MAX(E16:E24)

G16:

=IF(ROWS($G$16:G16)<=$G$13,INDEX($B$16:$B$24,SMALL(IF($E$16:$E$24=$G$14,ROW($E$16:$E$24)-ROW($E$16)+1),ROWS($G$16:G16))),"")

which is confirmed with control+shift+enter then copied down.
 

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