Spontaneously restart after shutdown Windows XP

Bruno

Active Member
Joined
Feb 17, 2002
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491
I don't see a non-excel part on the forum, so I post my question here... :rolleyes:

A colleague has a very strange problem : the PC spontaneously restarts after shutdown.
The only way to really shutdown the computer (except the use of o_O ) is to hold the power button 5 seconds.
OS = Windows XP Pro
Any idea's ?
 

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Oorang

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Mar 4, 2005
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The lobby works:)

Your friends problem might be in the BIOS check through to see if it has a setting for soft power off restarts computer. Be thorough sometimes it's really buried.
 

mrhartley

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Mar 8, 2005
Messages
564
I had a faulty power supply once that produced the same problem, re-starts after shutdown.

Replaced the power supply and all was fine then
 

Bruno

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Feb 17, 2002
Messages
491
Hi Oorang
"a setting for soft power off restarts computer" = not seen in the BIOS settings
There is however :
"Soft off by PWRBTN" set to : Instant-off
"AC resume function" set to : Always off
System Temp = 38 °C
CPU Temp = 41 °C

I think that the PC likes overtime...
 

Bruno

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Hi Mrhartley, that was one of the other items on my list... :)
 

Andrew Fergus

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I've seen similar problems where the 'Wake On LAN' or the 'Wake on Ring' has been turned on in the BIOS. If these are on, set them to off.

Andrew
 

Bruno

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mrhartley said:
Replaced the power supply and all was fine then
Done, problem stays
andrew93 said:
I've seen similar problems where the 'Wake On LAN' or the 'Wake on Ring' has been turned on in the BIOS. If these are on, set them to off.
checked, was disabled

I now hear that there are also some problems with USB ports, IMHO there remain one possible reason : a faulty motherboard
 

mrhartley

Well-known Member
Joined
Mar 8, 2005
Messages
564
This is a long shot but its worth a look.

control panel > system > advanced > startup & recovery (settings)

Is there a tick in the box for 'automatically restart' ?

If there is a tick in the box, remove it and see if that helps.

Regards
Mark
 

Bruno

Active Member
Joined
Feb 17, 2002
Messages
491
Hi Mark,
thank for your persistence :)
No it is unchecked
Also tried different settings in the register winlogon\PowerdownAfterShutdown, problem stays.
 
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