Hi all,
Please I need to use Excel2007 to schedule and monitors agents in a call centre. Agents are broken into teams and will work for certain number of days followed by some off days as well. Please can I get a formula or template to assist..? Thank you
Please I need to use Excel2007 to schedule and monitors agents in a call centre. Agents are broken into teams and will work for certain number of days followed by some off days as well. Please can I get a formula or template to assist..? Thank you