Morning all,
I've a problem here I *really* should be able to solve
but... Seem to have an attack of 'wood for the trees'
and am tying myself in knots!
I have a workbook with five sheets (Wk1-Wk5) that contain
static data for agents in a contact centre.
Now some of this data is in an odd time format (eg: 144:22:44)
Names as rows Data as columns
Now:
The names may change on a week to week basis, so for a monthly sheet I
can't just sum ='Week 1:Week 5'!D6
Essentially I *think* I need a sum coupled with a Vlookup based on a 'Master'
list of Agents to make sure all are included. However, can't see what happens
if they are missing from one week as it returns an #N/a.
Brain hurting, as, I'm sure there's an easier way than dragging everything into
one sheet using VBA and summing from there.
Any help greatly appreciated, unfortunatly I can't post the sheet here due to limits
with the office network.
Basic layout
NAME 1== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
NAME 2== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
NAME 3== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
It's the variable names week on week that's throwing me!
I've had a troll through using serach, however, it's a bit too specific to
narrow, or, more likely, I'm being dumb!
Regards
DaveA
I've a problem here I *really* should be able to solve
but... Seem to have an attack of 'wood for the trees'
and am tying myself in knots!
I have a workbook with five sheets (Wk1-Wk5) that contain
static data for agents in a contact centre.
Now some of this data is in an odd time format (eg: 144:22:44)
Names as rows Data as columns
Now:
The names may change on a week to week basis, so for a monthly sheet I
can't just sum ='Week 1:Week 5'!D6
Essentially I *think* I need a sum coupled with a Vlookup based on a 'Master'
list of Agents to make sure all are included. However, can't see what happens
if they are missing from one week as it returns an #N/a.
Brain hurting, as, I'm sure there's an easier way than dragging everything into
one sheet using VBA and summing from there.
Any help greatly appreciated, unfortunatly I can't post the sheet here due to limits
with the office network.
Basic layout
NAME 1== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
NAME 2== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
NAME 3== HOURS == Calls == Talk Time == Aux Time == Lunch == Breaks==
It's the variable names week on week that's throwing me!
I've had a troll through using serach, however, it's a bit too specific to
narrow, or, more likely, I'm being dumb!
Regards
DaveA