danhenshy23
New Member
- Joined
- Oct 3, 2016
- Messages
- 27
Hi,
I'm having an issue which I haven't seen previously in that my SUMIF formula is returning a value which should not be there.
I'm looking to sum the number of calls that have been handled by people of a certain tenure based on their location.
My formula is as follows:
=SUMIFS(RawData[Calls],RawData[TENURE],$D25,RawData[LOCATION],$I$2)
My result shows that 1 call was taken by someone who joined the business in the last 30 days, however all employees have tenure of more than 1 year.
I have removed all but 1 line of raw data so that there is only 1 call in the data and it was handled by someone who shows as being of over 1 year of service, however I am still getting a result to say 1 call was also handled by someone who has been with the business for less than 30 days.
I'm scratching my head at this one as I have no idea why this result is being returned.
Any ideas?
I'm having an issue which I haven't seen previously in that my SUMIF formula is returning a value which should not be there.
I'm looking to sum the number of calls that have been handled by people of a certain tenure based on their location.
My formula is as follows:
=SUMIFS(RawData[Calls],RawData[TENURE],$D25,RawData[LOCATION],$I$2)
My result shows that 1 call was taken by someone who joined the business in the last 30 days, however all employees have tenure of more than 1 year.
I have removed all but 1 line of raw data so that there is only 1 call in the data and it was handled by someone who shows as being of over 1 year of service, however I am still getting a result to say 1 call was also handled by someone who has been with the business for less than 30 days.
I'm scratching my head at this one as I have no idea why this result is being returned.
Any ideas?
