Telephone Bill Analysis

PatrickT

New Member
Joined
Sep 11, 2002
Messages
2
I am trying to analyse my telephone bill for both calls and internet usage. I have the bill in Excel with columns for Date, Start time of call and End time of call.

I am trying to analyse the calls to get a breakdown of calls by type (i.e. local, national, mobiles) and by time period (i.e. peak, off-peak, weekend).

It's really the time period I'm struggling with. I can group the calls by type easily, and I have made a pivot table, but I can only group down to days, weeks or months.

How can I make an analysis that gives me figures for peak (e.g. between 8am and 6pm Mon-Fri) off peak (e.g. between 6pm to 8am Mon-Fri) and weekend (e.g. between 6pm Fri to 8am Mon)?

Any help or suggestions how to do this would be gratefully received. It must be a common problem, so I'm sure many others would benefit too.

Thanks
Patrick

_________________
Wishing I could write my own macros....
This message was edited by PatrickT on 2002-09-12 06:24
 

Excel Facts

Why does 9 mean SUM in SUBTOTAL?
It is because Sum is the 9th alphabetically in Average, Count, CountA, Max, Min, Product, StDev.S, StDev.P, Sum, VAR.S, VAR.P.

PatrickT

New Member
Joined
Sep 11, 2002
Messages
2
PS - The figures I need are number and duration of calls by type and period.

Thanks
 

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