Word doc not opening correctly

dave3009

Well-known Member
Joined
Jun 23, 2006
Messages
7,002
Office Version
  1. 365
  2. 2016
Hi Folks

I am trying to open a Word document that I've been sent both by e-mail (hotmail) and through MS Messenger. Problem is when I open it I get prompted to convert it and no matter what I select the document opens with millions of nonsensical signs and letters.

Does anyone know what the issue is here, perhaps some save setting from the other end.

Cheers


Dave
 

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dave3009

Well-known Member
Joined
Jun 23, 2006
Messages
7,002
Office Version
  1. 365
  2. 2016
Cheers for the response, I have since found that the document originated from OpenOffice. Think this is where the problem lies, it has been saved as a *.doc but I think there must be some kind of breakdown between OO and MS between the originating computer and mines.

Thanks again.


Dave
 

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