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Thread: Troubleshooting Easy-XL Version 5 Installation Problems

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    Default Troubleshooting Easy-XL Version 5 Installation Problems

    If you are experiencing difficulties getting the software 5 to install then please check the following items.

    Please note that the software uses Microsoft.Net

    Easy-XL Doesn't Show Up In Excel

    In Excel 2007 and 2010, Easy-XL should appear to the right of the Data tab in Excel's Ribbon. In Excel 2003, it should appear as a drop-down menu item in Excel's worksheet menu bar, to the right of the Data drop-down.



    Note: Bill's image does not actually appear on the software's screens.

    If you don't see it listed then make sure that your security settings are not preventing the addin from being loaded.

    For Excel 2010 and 2007 users, go to the Trust Center:

    Excel 2010 -> File -> Options -> Trust Center -> [Trust Center Settings Button] -> Add-ins

    Excel 2007 -> Office Button -> Excel Options -> Trust Center -> [Trust Center Settings Button] -> Add-ins



    Make sure that "Require Application Add-ins to be signed by Trusted Publisher" and "Disable all Application Add-ins" are not checked.

    For Excel 2003 users go to Trusted Publishers:

    Excel 2003 -> Tools -> Macro -> Macro Security -> Trusted Publishers

    Make sure "Trust all installed add-ins and templates" is checked.

    Check Excel's Disabled Items

    Make sure that the add-in is not listed in the disabled items dialog. To display this dialog:

    Excel 2010 -> File -> Options -> Addins -> Manage: Disabled Items -> Go
    Excel 2007 -> Office Button -> Excel Options -> Addins -> Manage: Disabled Items -> Go
    Excel 2003 -> Help -> About Microsoft Excel -> [Disabled Items Button]

    Non-English Versions of Excel and Windows

    If you are running a non-English (USA and Canada) version of Excel or non-English Windows then make sure you downloaded and installed the .NET 4 version of Easy-XL. You'll also need to make sure your system has .NET 4 installed on it (see the link below).

    Errors During Install

    If you received an error message during the installation about not being able to register a dll or find a library file then you may be missing some of the required .Net components. Make sure that Excel was installed with .NET Programability Support:

    Go to Control Panel -> Add / Remove Programs (XP) or Programs and Features (Vista and Win 7).

    Locate and select Microsoft Office.

    Right-click and select Change.



    Choose Add or Remove Features.

    Expand the entry (+) for Excel and make sure .NET Programability Support is selected.

    Make sure that Microsoft .NET 3 or better is installed on your system and that you have run Windows Update.

    Easy-XL requires Microsoft .NET version 3 or better. Most Windows 7 systems have the appropriate version of .NET already installed. Older versions of Windows may or may not have a new enough version installed. Make sure that you have run Windows Update (Start -> Control Panel -> Windows Update) on these systems as it will usually update your .NET components for you.

    You can update to the latest version (Version 4, as of May 2011) using the following page at the Microsoft Download Center.

    http://www.microsoft.com/downloads/e...f-b21f31ab88b7

    This page contains download and install instructions for the version 4 of the Microsoft.NET Framework.

    Manually Register The Add-in

    Close Excel.

    Open up Windows Explorer and navigate to the Easy-XL For Excel folder in your Program Files folder.

    Locate the file named RegisterAddin.exe, right-click it and select "Run As Administrator".

    Restart Excel.

    Make sure that the Microsoft “Office PIAs" for your version of Office / Excel are installed.

    It's possible that you may be missing some of the required .NET Programability Support components. You can download and install the latest versions from Microsoft if you don't have access to them on your Office CD.

    Here are the links to the relevent (as of May 2011) download pages at Microsoft.

    If you are using Excel 2003 then click on the following link:

    http://www.microsoft.com/downloads/e...0-D36D67E0F4AD

    If you are using Excel 2007 then click on the following link:

    http://www.microsoft.com/downloads/e...C-B864D8BFA513

    If you are using Excel 2010 then click on the following link:

    http://www.microsoft.com/downloads/e...5-23250dc15855

    Run Office Repair

    As a last resort, you could try running Office Repair.

    To repair Office, go to Control Panel -> Add / Remove Programs (XP) or Programs and Features (Vista and Win 7).

    Locate and select Microsoft Office.

    Right-click and select Change.

    Choose the Repair option.
    Last edited by starl; Jun 20th, 2011 at 09:50 PM.
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