Hello all,
I'm completely stumped with something on excel. I'd like to think of myself as a decently proficient user but I just cant get to the bottom of this. I've started a new job in a call centre and we have data that is annoyingly formatted. We have multiple customers and it is formatted a bit like this:
<tbody>
</tbody>
What I really want is to add the customer name to a new column so I can pivot the data. So is there a formula that will allow me to fill in a new column based on the customer name (there's over 80 customers).
Essentially so the data will look like this:
<tbody>
</tbody>
Any help is greatly appreciated.
I'm completely stumped with something on excel. I'd like to think of myself as a decently proficient user but I just cant get to the bottom of this. I've started a new job in a call centre and we have data that is annoyingly formatted. We have multiple customers and it is formatted a bit like this:
Customer 1 | Calls inbound |
range 1 | 1 |
range 2 | 2 |
range 3 | 5 |
Customer 2 | |
range 1 | 1 |
range 2 | 5 |
range 2 | 6 |
<tbody>
</tbody>
What I really want is to add the customer name to a new column so I can pivot the data. So is there a formula that will allow me to fill in a new column based on the customer name (there's over 80 customers).
Essentially so the data will look like this:
Customer 1 | Customer 1 | inbound calls |
Customer 1 | Range 1 | 22 |
Customer 1 | Range 2 | 25 |
Customer 1 | Range 3 | 26 |
Customer 2 | Customer 2 | |
Customer 2 | Range 1 | 22 |
Customer 2 | Range 2 | 25 |
Customer 2 | Range 3 | 26 |
<tbody>
</tbody>
Any help is greatly appreciated.