Pivot Chart Frustration

abmorgan

New Member
Joined
Apr 2, 2019
Messages
2
Can anyone help?
I am attempting to capture a percentage of a count in a column in a pivot chart.

Example:
In January 3000 customer service calls were made. Of which 300 were unresolvable.

I am attempting to capture what percentage of January's calls could not be resolved and display it on a excel dashboard I created. I have been at this for days with no solutions.

Can anyone help!?
 

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Something like this:

fea9b623bec7a29c5c4f8ede2221de7c.jpg
 
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Try

<b>Sheet</b><br /><br /><table border="1" cellspacing="0" style="font-family:Calibri,Arial; font-size:11pt; background-color:#ffffff; "> <colgroup><col style="font-weight:bold; width:30px; " /><col style="width:62px;" /><col style="width:172px;" /><col style="width:103px;" /><col style="width:219px;" /></colgroup><tr style="background-color:#cacaca; text-align:center; font-weight:bold; font-size:8pt; "><td > </td><td >A</td><td >B</td><td >C</td><td >D</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >1</td><td style="background-color:#92d050; ">MONTH</td><td style="background-color:#92d050; ">CUSTOMER SERVICE CALLS </td><td style="background-color:#92d050; ">UNRESOLVABLE</td><td style="background-color:#92d050; ">% CALLS COULD NOT BE RESOLVED</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >2</td><td >January</td><td style="text-align:right; ">3000</td><td style="text-align:right; ">300</td><td style="text-align:right; ">10%</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >3</td><td >February</td><td style="text-align:right; ">2500</td><td style="text-align:right; ">400</td><td style="text-align:right; ">16%</td></tr></table><br /><table style="font-family:Arial; font-size:10pt; border-style: groove ;border-color:#00ff00;background-color:#fffcf9; color:#000000; "><tr><td ><b></b></td></tr><tr><td ><table border = "1" cellspacing="0" cellpadding="2" style="font-family:Arial; font-size:9pt;"><tr style="background-color:#cacaca; font-size:10pt;"><td >Cell</td><td >Formula</td></tr><tr><td >D2</td><td >=C2/B2</td></tr><tr><td >D3</td><td >=C3/B3</td></tr></table></td></tr></table> <br /><br />
 
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