Pivot Chart Frustration

abmorgan

New Member
Joined
Apr 2, 2019
Messages
2
Can anyone help?
I am attempting to capture a percentage of a count in a column in a pivot chart.

Example:
In January 3000 customer service calls were made. Of which 300 were unresolvable.

I am attempting to capture what percentage of January's calls could not be resolved and display it on a excel dashboard I created. I have been at this for days with no solutions.

Can anyone help!?
 

Excel Facts

Why are there 1,048,576 rows in Excel?
The Excel team increased the size of the grid in 2007. There are 2^20 rows and 2^14 columns for a total of 17 billion cells.
Something like this:

fea9b623bec7a29c5c4f8ede2221de7c.jpg
 
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Try

<b>Sheet</b><br /><br /><table border="1" cellspacing="0" style="font-family:Calibri,Arial; font-size:11pt; background-color:#ffffff; "> <colgroup><col style="font-weight:bold; width:30px; " /><col style="width:62px;" /><col style="width:172px;" /><col style="width:103px;" /><col style="width:219px;" /></colgroup><tr style="background-color:#cacaca; text-align:center; font-weight:bold; font-size:8pt; "><td > </td><td >A</td><td >B</td><td >C</td><td >D</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >1</td><td style="background-color:#92d050; ">MONTH</td><td style="background-color:#92d050; ">CUSTOMER SERVICE CALLS </td><td style="background-color:#92d050; ">UNRESOLVABLE</td><td style="background-color:#92d050; ">% CALLS COULD NOT BE RESOLVED</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >2</td><td >January</td><td style="text-align:right; ">3000</td><td style="text-align:right; ">300</td><td style="text-align:right; ">10%</td></tr><tr style="height:18px ;" ><td style="font-size:8pt; background-color:#cacaca; text-align:center; " >3</td><td >February</td><td style="text-align:right; ">2500</td><td style="text-align:right; ">400</td><td style="text-align:right; ">16%</td></tr></table><br /><table style="font-family:Arial; font-size:10pt; border-style: groove ;border-color:#00ff00;background-color:#fffcf9; color:#000000; "><tr><td ><b></b></td></tr><tr><td ><table border = "1" cellspacing="0" cellpadding="2" style="font-family:Arial; font-size:9pt;"><tr style="background-color:#cacaca; font-size:10pt;"><td >Cell</td><td >Formula</td></tr><tr><td >D2</td><td >=C2/B2</td></tr><tr><td >D3</td><td >=C3/B3</td></tr></table></td></tr></table> <br /><br />
 
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