Calculating the average handling time to complete a task

lorrry

New Member
Joined
Jun 6, 2019
Messages
2
Hi,

I'm stuck with a particular kind of formula in excel. I'm looking to calculate the average amount of days it takes for a transaction to be completed for each month. I have a sheet listing when all the expressions of interest and the date/time that this occurred and another listing when the transaction was completed with the date/time. Some expressions of interests never pan out, therefore don't appear in the completed transactions.

For example, I have the data

Expression of interest:
Business14/4/2019
Business24/16/2019
Business34/25/2019
Business45/1/2019
Business55/3/2019

<tbody>
</tbody>

Completed transaction:
Business24/20/2019
Business34/27/2019
Business45/3/2019

<tbody>
</tbody>

Desired data:
April 2019=Average days taken to complete transaction in April 2019
May 2019=Average days taken to complete transaction in May 2019

<tbody>
</tbody>


Does anyone have any guidance of how I should approach this?
 

Excel Facts

Copy formula down without changing references
If you have =SUM(F2:F49) in F50; type Alt+' in F51 to copy =SUM(F2:F49) to F51, leaving the formula in edit mode. Change SUM to COUNT.
note that I'd swapped day/month from your data for testing


Book1
ABCDEFGH
1Expression of interest:Completed transaction:Average
2Business104/04/2019Business220/04/2019Apr-193
3Business216/04/2019Business327/04/2019May-192
4Business325/04/2019Business403/05/2019
5Business401/05/2019
6Business503/05/2019
Sheet2
Cell Formulas
RangeFormula
H2=(SUMPRODUCT($E$2:$E$4,--(MONTH($E$2:$E$4)&YEAR($E$2:$E$4)=MONTH($G2)&YEAR($G2)))-SUMPRODUCT($B$2:$B$6,--(ISNUMBER(MATCH($A$2:$A$6,D:D,0))),--(MONTH($B$2:$B$6)&YEAR($B$2:$B$6)=MONTH($G2)&YEAR($G2))))/SUMPRODUCT(--(MONTH($E$2:$E$4)&YEAR($E$2:$E$4)=MONTH($G2)&YEAR($G2)))
 
Upvote 0
I have just had a play around with this formula and it is a great way of going about the problem. However, I could not get it to calculate the days between if the EOI was the previous month to the completed transaction. E.g. EOI on 1/7/2019 and Completed Transaction on 1/8/2019. The formula will not calculate this.
 
Upvote 0
Wow!

Thanks so much for responding so quickly guys. Really appreciate your help. I'll apply both of these formulas and see what works best.
 
Upvote 0

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