all excel spreadsheets print but one

[kmhart]

I have a user who has one spreadsheet that everytime she prints it shows:
Excel caused an invalid page fault in module

GDI32.DLL at 017f:bff2c57d

All other spreadsheets print fine. She has a standalone printer and I also sent to a LAN printer, same result. I have uninstalled Office 97 and reinstalled. I have removed her printer and readded her printer. Tried copy and paste into a new spreadsheet. This spreadsheet prints fine for everyone else. It is an expense statement form, which doesn't have much text, but has the bold font a few formulas and many borders. Tried without all the formatting, same result. She is running windows 98. I have looked everywhere on the internet and cannot find this specific problem.

 

[kmhart]

OK, I opened it from a network drive on my computer and renamed it. Even changed the type from Excel Workbook (xls) to Excel 97-2000 Workbook (xls)- even though it's the same thing. Still have same error. The printer is a hp laserjet. I think I will try installing a laserjet 3 driver and see if that works.

 

[Jack in the UK]

Hi

can i suggest that you open on another PC and print on that PC to another printer

worth a try

 

[kmhart]

I did open on another pc and print to a different printer and it worked from that one OK.
PROBLEM SORTA SOLVED - She has a hp4050 directly connected and a hp2100 network printer. This doc did not print to either printer. I created a local laserjet 3 printer for lpt1 and it printed. I told her just to select that printer when she wants to print this document and she is happy with that. Sometimes the newest is not always the greatest!
THANKS EVERYONE FOR YOUR SUPPORT AND TIME!