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Thread: Now I Cannot Open any XL File!!
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  1. #11
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Hi;

    I forgot to mention in my OP that ALL files, user forms, programs,etc., were working perfectly before I took the laptop to STAPLES to update the wired Internet connection driver.

    Iím not sure if the above would shed more light on the problem Iím having now.

    Thanks.

    Monir
    Last edited by monirg; May 17th, 2019 at 08:05 AM. Reason: typo

  2. #12
    Board Regular Michael M's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Not really.....except that it appears someone has completely screwed you laptop !!!
    Regards
    Michael M
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  3. #13
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Hi;

    OK. I agree that someone screwed up my laptop.
    But what do I do now?

    I expect (from my past experience) that the XL Experts in this Forum would tell me (even guessing) what to do.
    For example: Go to Control Panel / Settings and try this, or Update the MS Office from 2010, or Upgrade Office, or …….
    (As I mentioned earlier, I tried the updated Office 2013, and it didn’t work. Same error message as I mentioned in the OP)

    I’m not allowed to attach an sample XL file to my OP, and the alternatives are not that simple.

    Thanks.

    Monir

  4. #14
    Board Regular Michael M's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    I expect (from my past experience) that the XL Experts in this Forum would tell me (even guessing) what to do.
    Unfortunately, this is above and beyond Excel....it could simply be a software problem not related to Excel !!

    I still believe you MUST return to the repairer and demand they take action to rectify the issue.
    Regards
    Michael M
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  5. #15
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!


    Hi;


    A) I’m 100% sure the “repairer” would not be able to open my XL files (or any file for that matter).
    I think they tried after the “Update”they performed!!


    B) Remember, they’ve created this problem in the first place by damaging / corrupting my XL files in the process of “Updating the Network Driver” (for the wired Internet connection). My laptop is now a useless piece of electronics!

    C) I have no intention whatsoever of contacting “Staples”again (As I mentioned in the OP).
    I’ve recently told them: “They should not be in the computer business.”


    D) By the way, their technicians “know more about computers than MS experts”. That’s what they told me the other day.


    Regards.

    Monir
    Last edited by monirg; May 20th, 2019 at 07:06 PM. Reason: typo

  6. #16
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    Default Re: Now I Cannot Open any XL File!!

    If you provide us with a link to a file, we can at least tell you whether the file itself has a problem, or whether it's an issue with your computer.

  7. #17
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Hi RoryA;

    Thank you for your interest.

    1. Pleaserefer to my reply (Post # 11 above)
    2. Can you please tell me (in simple English) how to link a file, since Iím not allowed to post attachments in this Forum?

      Thanks.

      Monir
    Last edited by monirg; May 21st, 2019 at 10:57 AM.

  8. #18
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    Default Re: Now I Cannot Open any XL File!!

    Post 11 is not relevant to my question. As to posting a file, you've already had a suggestion to sign up to dropbox. You can get a free account there, upload a file, and then create a sharing link (everything is covered in the Dropbox help system) that you can post here.

  9. #19
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    Default Re: Now I Cannot Open any XL File!!

    Were the files you shared with Michael password protected? The binary info looks completely garbled, so I assume that either they were password protected, or they were copied from an encrypted drive.

  10. #20
    Board Regular monirg's Avatar
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    Default Re: Now I Cannot Open any XL File!!

    Hi Rory;

    I donít think the files, particularly the User Forms, you received from Michael, were password protected.

    Itís hard to know since I cannot open them!

    If they were, try the password 4992.

    Thank you.

    Monir
    Last edited by monirg; May 22nd, 2019 at 07:53 AM.
    Monir
    (XL , 64-bit, Windows 10 Enterprise)

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