Customer Subscription Amounts

jon999

New Member
Joined
Aug 24, 2015
Messages
37
Hi

I am trying to work out if a subscription value has done one of the following:

No change - no change from current month to previous month
New business - did not have a subscription the previous month and current month has a subscription
Upsell - current month subscription is higher than previous month
Downsell - current month subscription is lower than previous month
Churn - current month subscription is zero compare to previous month
Recovered - the subscription churned (based on the above definition) however the subscription come back within a year. EG churned in May 17 then the subscription come back Dec 17.

My data consist of date, subscription and amount. From there I need to work out the monthly movement to then be able to show that movement in one of the above buckets.

Thanks
 

Excel Facts

Format cells as time
Select range and press Ctrl+Shift+2 to format cells as time. (Shift 2 is the @ sign).

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