Alice Morland
New Member
- Joined
- Apr 26, 2018
- Messages
- 37
Hi guys and girls,
Here's me hoping there's an easy way to produce this. Help will be enormously appreciated!
In short, this is the situation: I have one Support Case which went through different Stages on different Dates:
<tbody>
</tbody>
Goal: in the first row, (change ID aaaaaaa) I need to add the next change date (so change ID eeeeeeee, 05/05/2018).
Why?: because I need to learn how long did it stay in that status.
Problem: I have no idea how to determine which row that is.
Help a girl out
Alice
Here's me hoping there's an easy way to produce this. Help will be enormously appreciated!
In short, this is the situation: I have one Support Case which went through different Stages on different Dates:
Case Number | Change ID | Change Date | Old Status | New Status |
222 | aaaaaaa | 01/01/2018 | None | Created |
222 | eeeeeee | 05/05/2018 | Created | In Progress |
222 | gggggg | 07/07/2018 | In Progress | On Hold |
<tbody>
</tbody>
Goal: in the first row, (change ID aaaaaaa) I need to add the next change date (so change ID eeeeeeee, 05/05/2018).
Why?: because I need to learn how long did it stay in that status.
Problem: I have no idea how to determine which row that is.
Help a girl out
Alice