DoctorZoom
New Member
- Joined
- Jan 19, 2016
- Messages
- 13
Hi, I'm doing troubleshooting on customer trouble tickets and without having to read through thousands of them, I'd like to be able to search for common words or phrases with a count in a particular field of the trouble ticket. All the tickets are in a excel spreadsheet and I want to do this for one field (column) called "customer narrative" Help would be greatly appreciated! Thanks