The object invoked has disconnected from its clients.

azizrasul

azizrasul

Well-known Member
Joined
Jul 7, 2003
Messages
1,304
Office Version
  1. 365
  2. 2019
  3. 2016
Platform
  1. Windows
Does anyone know why I get the error

-2147417848: Automation error
The object invoked has disconnected from its clients.

on the line indicated in the snippet of code?

Code: 
    strWorksheet = "tblComputerSystemInformation"
    strMotherBoardSerialNumber = MotherBoardSerialNumber()
    Set ws = ThisWorkbook.Sheets("tblLicences")
    
    If intLicences < 4 Then
        With ThisWorkbook.Sheets("tblLicences")
            For lngNewRow = 2 To 11
                If .Range("A" & lngNewRow) = "" Then
                    Exit For
                Else
                End If
            Next lngNewRow
            
            .Range("A" & lngNewRow) = strMotherBoardSerialNumber     'ERRORS HERE
            .Range("B" & lngNewRow) = GetBIOSSerialNumber()             
            .Range("C" & lngNewRow) = GetHardDiskSerialNumberHex1("C:\") 
            
            ThisWorkbook.Sheets(strWorksheet).Select
            
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Processor"
                .AutoFilter Field:=3, Criteria1:="ProcessorId"
            End With
        
            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("D" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'PROCESSOR SERIAL NUMBER, processorSerialNumber
            End With
                
            Selection.AutoFilter
 

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Did the code ever work?
What is behind MotherBoardSerialNumber()
How has strMotherBoardSerialNumber been dimmed (what type)?

If you move to next instruction (.Range("B" & lngNewRow) = GetBIOSSerialNumber()) does it work or not?

Bye
 
Upvote 0
Anthony47 said:
Did the code ever work?
What is behind MotherBoardSerialNumber()
How has strMotherBoardSerialNumber been dimmed (what type)?

If you move to next instruction (.Range("B" & lngNewRow) = GetBIOSSerialNumber()) does it work or not?

Bye
Click to expand...
Initially the code did work.
strMothherBoardSerialNumber is a string.
When it works then all three lines work.
 
Upvote 0
I think I have solved the issue. Before this code I was not using the correct code to turn off a filter. Rectifying this seems to have solved the issue.
 
Upvote 0
azizrasul said:
I think I have solved the issue. Before this code I was not using the correct code to turn off a filter. Rectifying this seems to have solved the issue.
Click to expand...
Spoke too soon.

Here is the whole Sub. Note that "tblComputerSystemInformation" and "tblLicences" are Excel tables.

Code: 
Public Sub UpdateLicence(intLicences As Integer)
     
    Dim lngNewRow As Long
    Dim strLicenceKey As String
    Dim strWorksheet As String
    Dim strMotherBoardSerialNumber As String
    Dim x As Integer
    Dim ws As Worksheet
 
    On Error GoTo ErrorHandler
 
    strWorksheet = "tblComputerSystemInformation"
    strMotherBoardSerialNumber = MotherBoardSerialNumber()
    Set ws = ThisWorkbook.Sheets("tblLicences")
 
    If intLicences < 4 Then
        With ThisWorkbook.Sheets("tblLicences")
            For lngNewRow = 2 To 11
                If .Range("A" & lngNewRow) = "" Then
                    Exit For
                Else
                End If
            Next lngNewRow
         
            .Range("A" & lngNewRow) = strMotherBoardSerialNumber         'MOTHER BOARD SERIAL NUMBER, MotherBoardSerialNumber 'AARAAR
            .Range("B" & lngNewRow) = GetBIOSSerialNumber()              'BIOS SERIAL NUMBER, BIOSserialnumber
            .Range("C" & lngNewRow) = GetHardDiskSerialNumberHex1("C:\") 'C DRIVE SERIAL NUMBER, CDriveSerialNumber
         
            ThisWorkbook.Sheets(strWorksheet).Select
         
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Processor"
                .AutoFilter Field:=3, Criteria1:="ProcessorId"
            End With
     
            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("D" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'PROCESSOR SERIAL NUMBER, processorSerialNumber
            End With
             
            Selection.AutoFilter
         
'            !Field5 = ELookup("[valuename]", "tblComputerSystemInformation", "[nametype]='IPAddress' AND [groupname]='Network' AND [MotherBoardSerialNumber]='" & MotherBoardSerialNumber() & "'") 'NETWORK IP ADDRESS, networkipaddress
'            !Field6 = GetMACAddress 'MAC ADDRESS, macaddress
'            !Field7 = Now() 'MAC ADDRESS DATE, macaddressdate
            .Range("H" & lngNewRow) = GetDriveCapacity("C:") 'C DRIVE CAPACITY, CDriveCapacity
'            !Field9 = GetDriveTypeValue("C:") 'C DRIVE TYPE, CDriveType
'            !Field10 = GetVolumeName("C:") 'C DRIVE VOLUME NAME, CDriveVolumeName
            .Range("K" & lngNewRow) = GetFileSystem("C:") 'C DRIVE FILE SYSTEM, CDriveFileSystem

            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Operating System"
                .AutoFilter Field:=3, Criteria1:="OSArchitecture"
            End With

            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("L" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'OS ARCHITECTURE, OSArchitecture or Windows 32|64 bit
            End With

            Selection.AutoFilter
         
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Processor"
                .AutoFilter Field:=3, Criteria1:="Name"
            End With

            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("M" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'PROCESSOR, processor
            End With
         
            Selection.AutoFilter
         
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Operating System"
                .AutoFilter Field:=3, Criteria1:="CSDVersion"
            End With

            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("N" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'SERVICE PACK, servicepack
            End With
         
            Selection.AutoFilter
         
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Onboard Devices"
                .AutoFilter Field:=3, Criteria1:="Description"
            End With

            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("O" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'GRAPHICS, graphics
            End With

            Selection.AutoFilter
         
            With ActiveSheet.ListObjects(strWorksheet).Range
                .AutoFilter Field:=1, Criteria1:=strMotherBoardSerialNumber
                .AutoFilter Field:=2, Criteria1:="Total RAM"
                .AutoFilter Field:=3, Criteria1:="Total RAM"
            End With

            With Worksheets(strWorksheet).AutoFilter.Range
                ws.Range("P" & lngNewRow) = Range("D" & .Offset(1, 0).SpecialCells(xlCellTypeVisible)(1).Row).Value2 'RANDOM ACCESS MEMORY, totalRAM
            End With

            .Range("Q" & lngNewRow) = Format(Val(Application.Version), "0.0") 'MS OFFICE VERSION, msofficeversion
'            !Field18 = RegistryKey("HKEY_CURRENT_USER\Software\Microsoft\Office\Common\UserInfo\UserName") 'USER NAME, UserName
'            !Field19 = RegistryKey("HKEY_CURRENT_USER\Software\Microsoft\Office\Common\UserInfo\UserInitials") 'USER, userinitials
            .Range("T" & lngNewRow) = FindandReplace1(GetOperatingSystem(), "  ", " ") 'OPERATING SYSTEM, OperatingSystem
            If IsMac = True Then
                .Range("U" & lngNewRow) = "MAC" 'MAC OR PC, macorpc
            Else
                .Range("U" & lngNewRow) = "PC" 'MAC OR PC, macorpc
            End If
            If Is64BitOffice = True Then
                .Range("V" & lngNewRow) = "MS Office 64 bit" 'MS OFFICE SYSTEM TYPE, msofficesystemtype
            Else
                .Range("V" & lngNewRow) = "MS Office 32 bit" 'MS OFFICE SYSTEM TYPE, msofficesystemtype
            End If
        End With
'        CurrentDb.Execute "UPDATE tblLicences SET tblLicences.FIELD23 = [Field1] & ' | ' & [Field2] & ' | ' & [Field3] & ' | ' & [Field4];"
    Else
        strMessage = "You have already reached the maximum limit of 3 machines upon which your chosen software product can can be used." & vbCrLf & vbCrLf & "Please review your existing licences and add\delete as necessary."
        With frmMessageBox3
            .lblMessage.Caption = strMessage
            .lblMessage.ForeColor = RGB(255, 0, 0)
            .show
        End With
    End If

ErrorHandler:
    If Err.Number <> 0 Then
        MsgBox Err.Number & ": " & Err.Description
'        Resume
    End If

End Sub
 
Upvote 0
How can we reproduce your problem??

Add these Debug.Print lines in this position:
VBA Code: 
'previous code
            Next lngNewRow
Debug.Print ">>>"
Debug.Print "A", strMotherBoardSerialNumber
Debug.Print "B", GetBIOSSerialNumber()
Debug.Print "C", GetHardDiskSerialNumberHex1("C:\")

            .Range("A" & lngNewRow) = strMotherBoardSerialNumber         'MOTHER BOARD SERIAL NUMBER, MotherBoardSerialNumber 'AARAAR
            .Range("B" & lngNewRow) = GetBIOSSerialNumber()              'BIOS SERIAL NUMBER, BIOSserialnumber
            .Range("C" & lngNewRow) = GetHardDiskSerialNumberHex1("C:\") 'C DRIVE SERIAL NUMBER, CDriveSerialNumber
'further code
Then run the macro.
When you get the error and enter the Debug mode, open the vba "Immadiate Windows" (Contr-g should get you there; or Menu /View /Immediate Window)

Copy what you read in that window and paste it in your next message.

Bye
 
Upvote 0
Anthony47 said:
How can we reproduce your problem??

Add these Debug.Print lines in this position:
VBA Code: 
'previous code
            Next lngNewRow
Debug.Print ">>>"
Debug.Print "A", strMotherBoardSerialNumber
Debug.Print "B", GetBIOSSerialNumber()
Debug.Print "C", GetHardDiskSerialNumberHex1("C:\")

            .Range("A" & lngNewRow) = strMotherBoardSerialNumber         'MOTHER BOARD SERIAL NUMBER, MotherBoardSerialNumber 'AARAAR
            .Range("B" & lngNewRow) = GetBIOSSerialNumber()              'BIOS SERIAL NUMBER, BIOSserialnumber
            .Range("C" & lngNewRow) = GetHardDiskSerialNumberHex1("C:\") 'C DRIVE SERIAL NUMBER, CDriveSerialNumber
'further code
Then run the macro.
When you get the error and enter the Debug mode, open the vba "Immadiate Windows" (Contr-g should get you there; or Menu /View /Immediate Window)

Copy what you read in that window and paste it in your next message.

Bye
Click to expand...
Unfortunately I get the Restarting Excel before I am able to check what the error message is. I just about managed it last time.

A 123490EN400015
B HN0293FBC00452
C 4C958C5B

It will work OK for a few runs then I get the issue.
 
Upvote 0
azizrasul said:
Unfortunately I get the Restarting Excel before I am able to check what the error message is. I just about managed it last time.

A 123490EN400015
B HN0293FBC00452
C 4C958C5B

It will work OK for a few runs then I get the issue.
Click to expand...
I have been having memory problems when I get a dialog box telling me that my memory is low.
I also halted the code to manually place the mother board serial number and I get the restarting excel dialog box again.
 
Upvote 0
The debug information are to be read when you enter debug mode, not when the macro runs ok.

Anyway I suspect that the problem lays in the things that are not shown here:
-the line strMotherBoardSerialNumber = MotherBoardSerialNumber() where and how fetches the board serial number?
-how does the statement GetBIOSSerialNumber() work?
-same question about = GetHardDiskSerialNumberHex1("C:\")

Probably you have installed an add-in that make available those commands, but that is beyond our investigation possibility

Sorry, I am unable to help; hope someone else cold enter the discussion...
 
Upvote 0
Anthony47 said:
The debug information are to be read when you enter debug mode, not when the macro runs ok.

Anyway I suspect that the problem lays in the things that are not shown here:
-the line strMotherBoardSerialNumber = MotherBoardSerialNumber() where and how fetches the board serial number?
-how does the statement GetBIOSSerialNumber() work?
-same question about = GetHardDiskSerialNumberHex1("C:\")

Probably you have installed an add-in that make available those commands, but that is beyond our investigation possibility

Sorry, I am unable to help; hope someone else cold enter the discussion...
Click to expand...
I did add the addin called PowerQuery which I don't know how to get rid of as I don't require it anymore.
 
Upvote 0
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