Hello y'all. One of my staff members uses MS Excel 2000 on Windows 98. On random files, Excel will suddenly produce an error message for no apparent reason (for example if you try to see a print preview) and will shut down. The details of the error message are the following :
"EXCEL caused a general protection fault
in module HPBF0320.DRV at 001b:000066ea.
Registers:
EAX=4b6f342c CS=5247 EIP=000066ea EFLGS=00000297
EBX=0000143c SS=5faf ESP=0000ad7e EBP=0000ad9e
ECX=00000000 DS=6307 ESI=00000000 FS=0000
EDX=00004b6f ES=4b6f EDI=0000ffff GS=0000
Bytes at CS:EIP:
26 ff 1f 83 c4 08 89 56 f2 89 46 f0 66 83 7e f0
Stack dump:
4b6f342c 4b6f05f8 0000ffff ad904b6f 3b0e5faf 4b6f342c 00000000 63070000 5c55add3 349634a7 05f84b6f adc44b6f ffff5faf 00000000 0728010f 01dc4b6f"
We already tried to uninstall and reinstall MS Ofiice, without any result. If you have any idea, please HELP!
Greg.
"EXCEL caused a general protection fault
in module HPBF0320.DRV at 001b:000066ea.
Registers:
EAX=4b6f342c CS=5247 EIP=000066ea EFLGS=00000297
EBX=0000143c SS=5faf ESP=0000ad7e EBP=0000ad9e
ECX=00000000 DS=6307 ESI=00000000 FS=0000
EDX=00004b6f ES=4b6f EDI=0000ffff GS=0000
Bytes at CS:EIP:
26 ff 1f 83 c4 08 89 56 f2 89 46 f0 66 83 7e f0
Stack dump:
4b6f342c 4b6f05f8 0000ffff ad904b6f 3b0e5faf 4b6f342c 00000000 63070000 5c55add3 349634a7 05f84b6f adc44b6f ffff5faf 00000000 0728010f 01dc4b6f"
We already tried to uninstall and reinstall MS Ofiice, without any result. If you have any idea, please HELP!
Greg.
