Average handling time

DATTATREYA

New Member
Joined
Mar 5, 2011
Messages
36
Hi every one pls help me how to calculate average handling time. Wat is the formula 4 AHT.
 

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How to total the visible cells?
From the first blank cell below a filtered data set, press Alt+=. Instead of SUM, you will get SUBTOTAL(9,)

Andrew Poulsom

MrExcel MVP
Joined
Jul 21, 2002
Messages
73,092
Make a list of the start times and end times. In the next column use a formula to deduct each end time from each start time. Then calculate the average of that column.
 

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