Brain Freeze - What is the formula and whats the best way you would do it

[Eisasuarez]

Hello ALL

I am trying to give my manager a true reflection of the percentage resolved vs the percentage incoming to show if we are being productive or not . Whats the best way you would do it and what formula would you use based on the scenario below.

Yesterdays Work Total: 100
Resolved Yesterday

Todays Work Total

Now based on the above there are 10 more pieces of work than yesterday

What percentage of work has been resolved and whats the percentage of work that has come in and how many.

This can then be used to compare if the percentage resolved is better than the percentage incoming however my mind has gone blank to how to get this result

Can someone be kind enough to help me

Thank You

 

[Eisasuarez]

Hi

Thats what i got and i was wondering if that was the correct formula to get the incoming volume?

in regards to incoming percentage, what formula can be used to get thatfigure and what formula do i need to get percentage resolved?