Calculating Monthly Averages when some cells are blank ""

tara_922

Board Regular
Joined
Jul 15, 2011
Messages
127
Hiya all,

What I'm trying to do is calculate the monthly % errors for each day of the month. So for the second day, I'm averaging the '1st:2nd'!C17 for the third day I'm averaging '1st:3rd'C17 and so on through the 31st of the month.

I have a sheet for every day that calculates the total % error for that day for each separate agent (I work in a hotel). Some agents have 0% errors, some have no check-ins for that day and so I've forced the cell blank "" to avoid the #DIV/0 error occuring. On the bottom of every sheet is the total % error for the day. Below that is the total % error for the month.

The difficulty I'm having is finding a formula that will ignore the "" blank cells. I know I have to include this in my formula some how as they are not truly blank cells because there is a formula inside the cell forcing it to be blank.

Last month I used this
=IF(C17="","0%",AVERAGE('1st:13th'!C17))

However, C19 just refers to that particular sheet and doesn't include the previous days C19 cells. Plus, I don't want it to return a 0% if the cell is blank, I want it to ignore that cell and average the rest.

How can I make it do this when there is no way to determine which cells will be blank for that month? And the blank cells vary by agent.

Thanks a million in advance for solving this headache for me!

Tara
 

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Tara,
First, welcome to the board. It helps if you post the Excel version that you are using.

There are different ways to accomplish what you are doing. If you are using Excel 2007 or above, this becomes easy.

Create a totals sheet that automatically populates from your daily sheets. Then you can use the AVERAGEIF formula that was new in Excel 2007 (did not work in prior versions).

Here is an example.
I populated a column with the following values (made up at random)
Cell H1: 30%
Cell H2: 31%
Cell H4: 84%
Cell H5: 92%
Cell H6: 15%
Cell H7: Blank
Cell H8: 16%
Cell H9: 17%
Cell H10: 89%
Cell H11: 17%
Cell H12: 0%
Cell H13: 20%
Cell H14: 100%
Cell H15: Blank
Cell H16: 3%
Cell H17: 8%

The following formula will average all cells that are greater than 0% (or blank).

=AVERAGEIF(H1:H17,">0",H1:H17)

You can prove this formula works by testing it with the normal AVERAGE Formula:

=AVERAGE(H1,H2,H3,H4,H5,H6,H8,H9,H10,H11,H13,H14,H16,H17)

This will return the same thing except the first formula, omitting blanks and 0's.

If you are using a version prior to Excel 2007, you can try the following formula:

=SUM(H1:H17)/COUNTIF(H1:H17,">0")

I hope this speeds you on your way.

Reply if you need further help and I or someone else will help.
 
Upvote 0
Thanks for the reply, especially so quick. I'm going to try what you suggested. In the mean time I wanted to give you a screen shot so you can see what I'm talking about, I think it may help.

picture.php


Is there any easier way to do this? Note under Theresa's column the formula I input was different than what you see in the top because F17 was blank it wouldn't calculate what was on '1st'!F17.

Thanks,
Tara
 
Upvote 0
Tara,
I do not see a screenshot. Please repost it. You can also place the file on a server (like Google Docs) and link to it in this forum.

Charles
 
Upvote 0
Hiya Charles,

I just got your message and am now at work. Below you should see a table of info, there are actually 11 agents. Not everybody has check-ins everyday as they don't work everyday. That's where I end up with the blank cell. I could have two to three days in row with a blank cell and at the beginning of the month especially it's hard to return a blank monthly %.

Thanks again so much for your help on this issue, I'm kinda going nuts as I'm self-taught.

Tara


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</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>.6<o:p></o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>.4<o:p></o:p>
</TD></TR><TR style="mso-yfti-irow: 13"><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 1pt solid; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>Daily % Wrong<o:p></o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>6%<o:p></o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>2%<o:p></o:p>
</TD></TR><TR style="mso-yfti-irow: 14"><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 1pt solid; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>Monthly % Wrong<o:p></o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>4%<o:p></o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213>4%<o:p></o:p>
</TD></TR><TR style="mso-yfti-irow: 15; mso-yfti-lastrow: yes"><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: windowtext 1pt solid; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213><o:p> </o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213><o:p> </o:p>
</TD><TD style="BORDER-RIGHT: windowtext 1pt solid; PADDING-RIGHT: 5.4pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 5.4pt; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 159.6pt; PADDING-TOP: 0in; BORDER-BOTTOM: windowtext 1pt solid; BACKGROUND-COLOR: transparent; mso-border-alt: solid windowtext .5pt; mso-border-left-alt: solid windowtext .5pt; mso-border-top-alt: solid windowtext .5pt" vAlign=top width=213><o:p> </o:p>
</TD></TR></TBODY></TABLE>
 
Upvote 0
Hiya all!

I tried the formulas above. I'm using Excel 2007. Neither formula worked. I think it is because I am pulling from multiple sheets in an attempt to average cell B17 from the sheets, '1st', '2nd', '3rd' all the way to the 31st. So the formula is
=Average('1st:2nd'!B17). But when the cells '1st'!B17 and/or '2nd'!B17 are blank it comes up with an error.

Any and all help is much appreciated. I have to figure this out by the end of the month. Thanks Charles for your help so far!

Tara
 
Upvote 0
Hiya all!

I tried the formulas above. I'm using Excel 2007. Neither formula worked. I think it is because I am pulling from multiple sheets in an attempt to average cell B17 from the sheets, '1st', '2nd', '3rd' all the way to the 31st. So the formula is
=Average('1st:2nd'!B17). But when the cells '1st'!B17 and/or '2nd'!B17 are blank it comes up with an error.

Any and all help is much appreciated. I have to figure this out by the end of the month. Thanks Charles for your help so far!

Tara
What error do you get?
 
Upvote 0
Tara,

I used a combination of percentages, blank values, and formulas that returned blank values for ten spreadsheets; the following formula appears to calculate the correct value:

Code:
=SUM('1st:10th'!B17)/COUNT('1st:10th'!B17)

Both the SUM and COUNT functions ignore non-numeric values.

Mike
 
Upvote 0
Hiya All!

I wanted to take a minute to thank you all for your assistance. You all gave very good feedback. Here is the final formula that I found to work. I ended up creating a sheet (that I hid) at the end fo the worksheet. The sheet I created contains the daily error % for each agent for each day, so I pull all data from one sheet instead of data from 31 sheets int he same formula. So, basically using the Summary! sheet instead of using 1st:31st!B17.

=IF(ISERROR(AVERAGE(Summary!A2:A19)),"",AVERAGE(Summary!A2:A19))

I hope this helps somebody else.

Tara
 
Upvote 0

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