Hi All,
Does anybody have a formula or spreadsheet for calculating the support costs for a product based upon the amount of effort required by an engineer.
This will be used to calculate an annual maintenance license fee
Just looking for ideas or examples.
Many thanks
Does anybody have a formula or spreadsheet for calculating the support costs for a product based upon the amount of effort required by an engineer.
This will be used to calculate an annual maintenance license fee
Just looking for ideas or examples.
Many thanks