Sample data.xlsx |
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| A | B | C | D | E | F | G | H | I | J |
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1 | Ticket Number | Ticket Status | Assigned To | Account Name | Date | Ticket Priority | Short Description | Assignment Group | Month | Category |
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2 | | | | | 01-12-2021 00:00 | | 'not able to login into AWS' | | | |
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3 | | | | | 01-12-2021 00:00 | | ''(NOC) Alert: (S4) LiFung - Alert when Disk Usage over Warning Threshold on /u01 -- vmukonedbreppd1'' | | | |
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4 | | | | | 01-12-2021 00:00 | | 'FW: Alert: (S3)-SZX-INT-ZMT cnzmt-ftcluster FT FW-Circuit CT - IPCYW2559545798 (Fortigate)- 116.6.240.114 - port6 - (INT) CT 50M has a receive utilization ove' | | | |
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5 | | | | | 01-12-2021 00:00 | | Backup failed for below devices SYD01 :Daily_Backup_App_scsydprpsnt03.suncorp.com and SYD04: Daily_Backup_Mgmt_scnpdb06.suncorp.local Daily_Backup_Mgmt_scnpdb07.suncorp.local Daily_Backup_Mgmt_snppum04.suncorp.local | | | |
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6 | | | | | 01-12-2021 00:00 | | Sudden surge in ticket volume for :NCC-PSR | | | |
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7 | | | | | 01-12-2021 00:00 | | Backup failed for below devices SYD01 :Daily_Backup_App_scsydprpsnt03.suncorp.com and SYD04: Daily_Backup_Mgmt_scnpdb05.suncorp.local Daily_Backup_Mgmt_scnpsrm01.suncorp.local Daily_Backup_Mgmt_scnpvcsa01.suncorp.local | | | |
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8 | | | | | 01-12-2021 00:00 | | 'Guest Wifi password does not update' | | | |
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9 | | | | | 01-12-2021 00:00 | | 'Alert: (S3)-VNM-INT-HCM vnm-hq-ftcluster -202.151.175.105 (Fortigate) - port1 (IA - External) (INT) 100mb has a receive utilization over 95%' | | | |
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10 | | | | | 01-12-2021 00:00 | | 'Alert: (S3)-KOR-INT-SY-CH-FT (Fortigate) korsy-ch-ft1 (CheonanWarehouse)-Circuit 205800040935-172.16.110.3 - wan1 - (INT) 10MB/10MB has a receive utilization ' | | | |
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11 | | | | | 01-12-2021 00:00 | | 'Alert: (S3)-PHL-INT-IDSMED Internet-phlidsmed-ftcluster-172.16.89.5- (Fortigate) (0830-1730 Mon-Fri) - wan2 - (INT) 20M-146.88.68.122 has a receive utilization ' | | | |
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12 | | | | | 01-12-2021 00:00 | | 'Alert: (S2)-THL-MAN-TRUE DSG Router-U02904 - 172.26.166.1 - GigabitEthernet0/1.100 ((( Connected to TRUE MPLS CID:U90007B ))) (MAN) has a receive utilization ' | | | |
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13 | | | | | 01-12-2021 00:00 | | 'FW: Node Down: (S3)-SHA-WLAN-TB-10F-AP02-172.16.244.21 - IP: 172.16.244.21 at 12/1/2021 10:05 AM' | | | |
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14 | | | | | 01-12-2021 00:00 | | ''UK region LFEMARNAS1 NAS Filer is not accessible and the backup are failing. '' | | | |
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15 | | | | | 01-12-2021 00:00 | | 'FW: Alert: (S3)-PHL-LFL-MAN-Davao Router-172.26.188.8-(0800-1900 Mon-Sat) - GigabitEthernet0/1/0 [PLDT_WAN_2M] (MAN) has a receive utilization over 95%' | | | |
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16 | | | | | 01-12-2021 00:00 | | 'FW: Alert: (S3)-PHL-LFL-MAN-BEVI Alaminos Router-172.27.94.8 - GigabitEthernet0/1/0 [PLDT] has a receive utilization over 95%' | | | |
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17 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Relay server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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18 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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19 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Relay server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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20 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up> Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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21 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up> Relay server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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22 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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23 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Relay server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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24 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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25 | | | | | 01-12-2021 00:00 | | 'Alert: (S2)-MYS-LFL-MAN-TPG Redtone Router-172.26.202.136 - GigabitEthernet8 ** WAN[Primary MetroE] burst 4mb)10mb ** (MAN) has a receive utilization over 95' | | | |
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26 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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27 | | | | | 01-12-2021 00:00 | | 'Alert: (S2)-TWN-LFL-LAN SYDC2 Core SW-172.26.232.3 - GigabitEthernet0/10 - Gi0/10 Connect to MPLS Line 35M/6M (MAN) has a receive utilization over 95%' | | | |
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28 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Relay server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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29 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up> Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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30 | | | | | 01-12-2021 00:00 | | '(NOC) TEM - <Follow up>Server not reporting to the TEM console > 12 hours - 2021-12-01' | | | |
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