hi everyone, just wanted to know how to answer this in If function. newbie here.
Level 1 = below 20 percent
Level 2 = below 30 percent
Level 3 = above 50 percent
Level 4 = above 80 percent
Agent Average Service Level
John Smith 11% ?
Charles Steward 95% ?
Amanda Sykes 85% ?
TIA
Level 1 = below 20 percent
Level 2 = below 30 percent
Level 3 = above 50 percent
Level 4 = above 80 percent
Agent Average Service Level
John Smith 11% ?
Charles Steward 95% ?
Amanda Sykes 85% ?
TIA
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