Remove encryption/permission

[mroseto]

Hello all,

I had a client send me a macro enabled spreadsheet that I cannot get the macros to run on. I have done everything that microsoft has given me. It says I don;t have a virus protection program that scans macros. I have avg and microsoft essentials still with nothing will work. I have done everything that I know, any ideas?

thanks

 

[xenou]

Actually you shouldn't have AVG and Microsoft Essentials. Only one antivirus program should be installed - antivirus makes a heavy use of system resources and the redundancy isn't helpful.

Best to talk to your client. Otherwise, be sure that you've set macro security so that macros aren't disabled. Creating a trusted location (for XL2007/2010) is also a good idea.

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