VBA to Export Email not working to everyone

[Luna_Maria]

I created a VBA to export emails from Shared Mailbox to excel.
The code is working fine with me but other users are encountering runtime error "The attempted operation failed. An object could not be found."
Note: All users have access to the mailbox & ticked the Outlook Object library in the tool reference.

Anyone can advise what could be the issue? Is it maybe compatibility issue?

 

[Candyman8019]

Can you show us the script? What line of code is it failing on?

 

[Luna_Maria]

Can you show us the script? What line of code is it failing on?

Below is my code, error is here:

Set olFldr = olNS.Folders("Our Shared Mailbox Email")

Note: just changed the email address for confidentiality.

Dim olApp As Outlook.Application
Dim olNS As Outlook.Namespace
Dim olFldr As Outlook.MAPIFolder
Dim olItem As Object
Dim olMailItem As Outlook.MailItem
Dim ws As Worksheet
Dim iRow As Long
Dim hdr As Variant

Set ws = ThisWorkbook.Worksheets("Sheet1")

Set olApp = New Outlook.Application
Set olNS = olApp.GetNamespace("MAPI")

Set olFldr = olNS.Folders("Our Shared Mailbox Email")
Set olFldr = olFldr.Folders("ForAllocation")

ws.Cells.Clear
iRow = 2

Application.ScreenUpdating = False
For Each olItem In olFldr.Items
If olItem.Class = olMail Then
Set olMailItem = olItem
With olMailItem
ws.Cells(iRow, "A") = .Subject
ws.Cells(iRow, "B") = .ReceivedTime
ws.Cells(iRow, "C") = .Body
ws.Cells(iRow, "D") = .Sender

iRow = iRow + 1
End With
End If
Next olItem

With ws
hdr = Array("Subject", "ReceivedTime", "Body", "Sender")
.Range("A1").Resize(, UBound(hdr)) = hdr
.Columns.AutoFit
End With
Application.ScreenUpdating = False

 

[Luna_Maria]

I was able to resolved the issue, it is how the mailbox was added. I asked user to add it as additional account instead of doing it in more settings.