I know there are many messages floating for "Countif". But i have a rare issue
This below is a format which i query from a webpage, in which the initials comes in the second line. I have 2 guys with the same name but the initials are different. No I need to Query how many "medium" tickets "Hemanth AC" and how many the other guy handled. I tried querying =COUNTIFS(Sheet2!G:G,"3-Medium",Sheet2!I:I,">24:00",Sheet2!H:H,"Hemanth") but it gives me a result of both persons. So i need to include the second row(It should take the initial as well), so that i get different results for both. Would really appreciate your help. Thanks in Advance
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This below is a format which i query from a webpage, in which the initials comes in the second line. I have 2 guys with the same name but the initials are different. No I need to Query how many "medium" tickets "Hemanth AC" and how many the other guy handled. I tried querying =COUNTIFS(Sheet2!G:G,"3-Medium",Sheet2!I:I,">24:00",Sheet2!H:H,"Hemanth") but it gives me a result of both persons. So i need to include the second row(It should take the initial as well), so that i get different results for both. Would really appreciate your help. Thanks in Advance
Ticket No | Impact | Name | Time |
1111 | Medium | Hemanth | 22:00 |
AC | |||
2222 | Medium | Hemanth | 25:00:00 |
AC | |||
4444 | Medium | Hemanth | 2:00 |
Kumar | |||
5555 | Low | Hemanth | 4:00 |
Kumar | |||
6666 | High | Hemanth | 16:00 |
AC | |||
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