Likert Scoring Help

nhbartos

Board Regular
Joined
May 23, 2015
Messages
148
Hi folks...

I have a simple evaluation.

4. Strongly Agree
3. Agree
2. Disagree
1. Strongly Disagree

Example:
I have 10 evaluations with each evaluation having 14 questions and 140 total potential selections.
The totals of my counts come to:

4. 100
3. 20
2. 10
1. 10

How can I crunch these so that my score works out to be in a decimal format like: 3.5

I initially averaged them and provided a percentage, but I was asked to come up with the 3.5 alternative as opposed to a percentage.

Make any sense?
 

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Since Likert scales are supposed to be symmetric and equally spaced about neutral, I'd do it like this:

Row\Col
A​
B​
C​
D​
E​
F​
G​
1​
Strongly Disagree
Disagree
Agree
Strongly Agree
2​
Weight
-3​
-1​
1​
3​
Average
3​
Count
10​
10​
20​
100​
2​
F3: =SUMPRODUCT(B3:E3, B$2:E$2)/SUM(B3:E3)

If you want it your way,

Row\Col
A​
B​
C​
D​
E​
F​
G​
1​
Strongly Disagree
Disagree
Agree
Strongly Agree
2​
Weight
1​
2​
3​
4​
Average
3​
Count
10​
10​
20​
100​
3.5​
F3: =SUMPRODUCT(B3:E3, B$2:E$2)/SUM(B3:E3)
 
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